Disclaimer:
- This is an Advance B2B customer story.
- Advance B2B teams are now fully part of Valve.
How it began
Toggl Plan is a resource planning tool for digital creative agencies, consultancies, and software implementation teams.
It was built to help teams deliver projects on time without burning out.
At the beginning of our partnership, Toggl Plan needed help with a marketing strategy that would take them in the right direction of acquiring the right-fit customers and increasing conversions. So we dove into it head-on with customer research because strategy is never a shot in the dark.
The outcome? We identified Toggl Plan’s Ideal Customer Profile (ICP), redefined their messaging, and adjusted their positioning.
- We conducted customer research and discovered their Ideal Customer Profile (ICP).
- We redefined Toggl Plan’s messaging to resonate with their ICPs in their target markets.
- We crafted a paid acquisition strategy and created ad copies.
- We conducted a content audit and produced a comprehensive content strategy. We also planned, wrote and optimized blog posts, product pages and paid acquisition specific landing pages.
Why did they choose us?
When Toggl Plan set out to sharpen their marketing strategy, they were looking for more than just an agency.
They wanted a partner who could bring structure, experimentation, and clarity to their growth journey. They chose us because of our sprint-based approach, which keeps projects focused and results-driven.
Our deep expertise in growth marketing and passion for experimentation gave them confidence that we could help uncover new opportunities. Just as importantly, our proven methods in customer research and our responsiveness in addressing questions from day one made us a trusted partner right from the start.
Top highlight
The biggest highlight from this cooperation was helping Toggl Plan with its growth strategy. Prior to their engagement with Advance B2B, they didn’t have specific KPIs to start with.
ICP acquisition became a core metric to measure after defining their ICPs through customer research and refining their messaging and positioning. The goal was to acquire 1000 ICPs per month by the end of December, and we hit that goal in November.
We also had a lot of room to experiment with various campaigns, which resulted in concrete conversion results.
- 100%growth in customer acquisition
- 250%Increase in ICP trial starts
Customer quote
"Advance B2B helped us clarify our ICP. As a result, we were also able to clarify our positioning and redefine our messaging. That has given us a solid foundation to explore different things further in all the marketing channels that we’ll be using from now on.”
Jitesh Patil
SEO & Content Specialist, Toggl Plan